Returns & Exchanges

Returns & Exchanges
We accept returns within 10 days of receiving your order. Please note that customers are responsible for any additional shipping costs associated with returns and exchanges.

Damages & Issues
If your order is damaged, defective, or if you received the wrong item, please contact us at Grovecosmetics.ae@gmail.com within 10 days of delivery so we can resolve the issue.

Reactions & Skin Sensitivities
While our products use natural ingredients and waterless formulas that are designed to be gentle, we understand that all skin types are different. If you suspect a reaction, please send a photo to Grovecosmetics.ae@gmail.com within 10 days of receiving your order so we can investigate.

Please note that we are unable to offer full refunds for reactions or skin sensitivities. We recommend performing a patch test before use and reviewing the full ingredient list on each product page to check for any potential allergens